LearnNex ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect and use information.
1. Information We Collect
- Information you provide via WhatsApp (name, contact number, product inquiries)
- Usage data collected automatically (page views, device type, browser)
- Analytics data via Google Analytics 4 and Meta Pixel
2. How We Use Your Information
- To process your subscription orders via WhatsApp
- To respond to your inquiries and provide customer support
- To improve our website and product offerings
- To send relevant offers (only if you opt in via WhatsApp)
3. WhatsApp Communication
- When you click "Buy Now" or contact us, you are initiating a WhatsApp conversation
- We do not store your WhatsApp messages on our servers
- WhatsApp's own privacy policy governs the messaging platform
4. Data Storage
- Website data is stored securely via our backend (PostgreSQL)
- We do not sell your personal data to third parties
- Inquiry logs (product name, source, timestamp) are stored for analytics purposes only
5. Cookies and Analytics
- We use Google Analytics 4 to understand website traffic
- We use Meta Pixel to measure Facebook and Instagram ad performance
- You can disable cookies in your browser settings
6. Third-Party Services
Google Analytics, Google Tag Manager, Meta (Facebook) Pixel, our backend provider for database and authentication, and WhatsApp Business for customer communication.
7. Your Rights
- You may request deletion of any personal data we hold
- Contact us via WhatsApp or email to make a data request
8. Contact
Email: hello@learnnex.com
WhatsApp: see our Contact page